Resource guide

How to get online orders for your kirana store

Paid ads are optional. Most kiranas should first convert people who already buy from them.

Updated 2026-07-01

Owned channels first

WhatsApp broadcasts, counter QR, paper slips in delivery bags and board outside the shop outperform vague “we are on Google” hopes at day one.

Acquisition loop

  1. 1

    Put orders behind one link

    Structured cart beats chat lists.

  2. 2

    Ask every walk-in once

    “Scan to order next time?”

  3. 3

    Remind after delivery

    Soft follow-up for repeat staples.

  4. 4

    Keep stock true

    Broken promises kill the channel.

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